Tag: Project

22 Nov 2017

3 Must Haves When Creating a Project Timeline

Timelines. We all need them, but even the best of us don’t get them right every time. How do we create realistic timelines that don’t sound outrageous? Well, it all depends on who is looking at them. Experienced designers can usually look at a project and have a pretty good idea on how long a project might take to design with barely any thought and be right. For a non-designer to make that same estimate is nearly impossible, I’ve trained sales people on how to sell Industrial Design, and it took a lot of training to get someone unfamiliar with this process to be able to accurately quote a timeframe for a project.
There is no magic formula that lets anyone estimate a project as well as a seasoned designer, I’ve looked. And almost any schedule is possible, if you have the funds to pay for it. There are a few things that you should always make sure are known before discussing a timeline. If a designer gives you a timeline and is missing one of these elements, then their estimate will probably be off.

  • Fully Defined Scope of Work. We’ve gone over this previously here, but it really is very important that before you get a timeline from a designer, or before you begin to create your own, you know exactly everything that is going to go into and come out of the project.
  • Response Time from You, the Client. Any good designer can estimate how long they will take to respond, but did they specify how quickly they expect a response from you? When they wrote the timeline, they might have assumed you would be responding within two days, but maybe you have such a busy schedule that it will take at least a week or more before you can review a design that was sent to you. This expectation is very important, and can derail a timeline quickly.
  • Project Hours. This is how long the designer says they are going to take to make the project happen. This gives you the number of hours that will be worked, but not over what duration. This number is also something that unless you have design experience that matches the designer you are hiring, is not a point that is very arguable.

If you and your designer have these three items, then a viable timeline can be created by the designer. It’s always good to give them your gut feeling on this, we prefer our clients give us an idea of what they think it should take. Remember, everything is negotiable as long as you only choose two of the iron triangle to be fixed. Time, Quality, and Cost make up the iron triangle. You can have a fast and high-quality project, but the cost will not be controllable. So, choose wisely which two you care about the most.
Our experience with delays is that a lot of time is lost in getting responses from clients on a revision. While a project may have started out with a one week response time for each revision, when that gets pushed to one and a half weeks, and there are a total of 10 revision points through different phases of a project, that’s an extra 5 weeks on a project that should have only taken say 15 weeks to complete, which makes for a 30% increase in your timeline. No one likes that kind of increase.

11 Nov 2017

The 4 Things Your Scope of Work Should Have

Every project that involves more than one person should have a scope of work, or SOW. Even very small projects, say under $500, benefit from having one. A good scope of work is a tool that will provide the designer, client, and anyone else involved with a clear vision of what is and should be done and how. A SOW can be simple or complex, depending on who writes it and the project. Here are 4 key parts that should be in every SOW, and 4 things to watch out for.
Brief – This is simply a short summery describing what the project is. It should be detailed but concise. A good Brief will give anyone a clear picture of what the project is about.
Deliverables – This is what the designer will hand you when the project is complete. Some examples would be concept sketches, manufacturing documentation, 3D models, or renders. For the job to be complete, everything listed here must be provided.
Requirements – Technical requirements, specifications, product features, manufacturing considerations, costing, and other related details all are included here. Only quantifiable things should be here. “Looking nice” isn’t a requirement you can quantify while “Water proof” is. This is also where specific tasks can be outlined, depending on the project.
Timeline – The timeline is always important to have as it makes it clear what the expectations are exactly. You could say, I’d like this soon, but that means different things to different people, maybe soon is a day, maybe it’s 6 months. This is a subject for another post, but the basics are you need a timeline, period. It can be estimated or exact, we know life happens but keep things realistic. Also, be weary of timelines that come from designers that seem too good to be true, this either means they are super heroes, they don’t understand the project fully, or don’t have experience in your industry.
These areas cover what is commonly considered a SOW. In addition to this, some include admin/management information, such as payment, change request process, legal information, points of contact, etc. At our firm, we put everything together into a single document that covers legal, finance, and SOW. There are many ways to do this, and each firm/designer has their own way of writing up the entire starting packet of documents.
While designers love when a client comes to them with a clear SOW, great designers can also work with clients to develop a clear SOW through a process we call a discovery phase. We realize many people developing new products may need help, and a good designer will be able to gather this information and write a comprehensive SOW for you.

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